Frequently Asked Questions

Find answers to the most common questions about our crystals, shipping, and more.

Shipping & Delivery

Orders are processed within 1-2 business days. Standard shipping takes 7-14 business days to most destinations.

Yes! We ship worldwide including US, Hong Kong, Singapore, Russia, Dubai, and more.

You will receive a tracking number via email once your order ships.

Absolutely. Every crystal is 100% natural, hand-selected, and ethically sourced. No imitations or treated stones.

Trust your intuition! Browse by intention: healing crystals, crystal jewelry, or chakra crystals.

Smudge with sage, place in moonlight overnight, or rinse under running water (check if water-safe first).

Yes, within 30 days. Items must be unused and in original condition. See our Return & Exchange Policy.

Yes! Natural crystals vary in color and pattern. These unique characteristics are the beauty of authentic gemstones.

Avoid harsh chemicals, perfumes, and prolonged sunlight. Remove before swimming. Store in a soft pouch.

Available in sizes 6.5 to 9.5 inches. Measure your wrist and select at checkout.

These products are designed for spiritual wellness purposes only and are not medical devices.