CrystalVana Shipping & Returns

From Our Hands, To Yours

Free US shipping over $200 · 30-day returns

Every natural crystal bracelet is hand-finished, quality-checked and shipped from the USA in gift-ready, recyclable packaging. See how we deliver your healing crystal for health, beauty, love and wealth — and how returns work if you change your mind.

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Delivery Options

Shipping that is fast, tracked and worry-free

Orders are carefully prepared within 1–2 business days and shipped with live tracking to the United States and worldwide.

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Standard Delivery

7–14 Business Days

Free on US orders over $200. Fully tracked and gift-ready, with updates by email from the moment your natural crystal bracelet leaves our studio.

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Express Delivery

3–7 Business Days

Need your healing crystal sooner? Choose Express at checkout for priority, tracked shipping across the USA and key international routes.

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Worldwide Shipping

International

We ship around the globe — including the United States, Canada, Hong Kong, Singapore, Dubai and many more destinations.

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Live tracking included. Once your package ships you will receive an email with your tracking number. It can take 24–48 hours for tracking to update — totally normal during transit. Still nothing after 5 business days? Contact our care team and we will investigate for you.

30-Day Returns

Shop with total confidence

We offer a simple 30-day return policy on every order. If a real natural crystal piece is not right for you, returns are easy — items just need to be unused and in original condition.

Changed your mind about a color, size or intention? No problem. Email our team to begin and we will guide you through every step. Read our full Return & Exchange Policy for details.

Request a Return → See Return FAQ